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    Front of House Coordinator - London Central (City/West End)

    Front of House Coordinator 
    Work with us at one our client’s luxury student accommodation sites in London.
    This is a fantastic opportunity to join a fast paced and exciting industry. You will be the first point of contact for this stylish building. It is a beautiful, modern and vibrant site that offers impressive facilities.

    This is a full time role, working 12pm - 8pm, Monday - Friday. 
    Key Tasks

    • Conducting tours and viewings of the property
    • Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
    • Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
    • Conduct regular leaflet drops throughout the town and encourage visitors to the site
    • Follow up on all interest and ensure that all sales opportunities are explored
    • Engage with letting agents and international agents to secure bookings
    • Process new applications within timescales given
    • Undertaking regular inspections of the show flat and ensure this is set up according to standard
    • Attend student university fairs and open days when necessary
    • Keep up to date with room prices and special offers to provide accurate information to potential residents.
    • Ensuring there is always enough marketing material onsite.
    • Supporting with the creation and maintenance of Social media channels and
      Work closely with the marketing team to ensure that the target audience is being reached
    • Keep up to date with competitor activities.


    Knowledge and Skills

    • A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
    • Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
    • Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.
    • Excellent rapport building abilities.
    • Sales focussed and highly proactive approach.
    • High standards of dress and presentation.
    • Ability to remain calm during difficult situations or in a very busy environment.
    • Excellent interpersonal skills, including a pleasant telephone manner.
    • Good administrative skills and the ability to use emails, phones and various systems.
    • A positive and enthusiastic attitude with a strong focus on customer service.
     

    Front of House

    London Central (City/West End)

    24000

    Apply

    Contact Us

    7 Horseshoe Park, Pangbourne, Reading, RG8 7JW UK

    recruitment@ellisknight.com

    0118 3042 855

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